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How we handle suicide and self-harm in AI chat

My Football Hero · last updated 13 October 2026

If you're in danger right now, call your local emergency number (US/CA 911 · UK 999 · IE 112 · AU 000 · JP 119). To talk to someone now: US 988 (call or text) · UK & Ireland Samaritans 116 123 · Canada 9-8-8 · Australia Lifeline 13 11 14 · Japan よりそいホットライン 0120-279-338 · elsewhere findahelpline.com.

The wife is an AI character

In My Football Hero your player can message his in-game wife. Her replies are written by an AI model (Claude, made by Anthropic), not by a person. We tell you this:

What happens if you mention suicide or self-harm

Crisis lines we show

CountryLineEmergency
United States988 Suicide & Crisis Lifeline — call or text 988 · 988lifeline.org911
United Kingdom · IrelandSamaritans — 116 123, free, 24/7 · samaritans.org999 / 112
Canada9-8-8 Suicide Crisis Helpline — call or text 9-8-8 · 988.ca911
AustraliaLifeline — 13 11 14 · text 0477 13 11 14 · lifeline.org.au000
Japanよりそいホットライン 0120-279-338 (24h) · いのちの電話 0120-783-556 (16:00–21:00)119
Korea자살예방상담전화 109 (24h)119
Anywhere elseFind A Helpline—

We pick the country from your app store account. If we can't read it, we use your device's region, then your language.

Players who may be under 18

We treat you as possibly under 18 if you tell her your real age or school year, if the AI judges that you're a minor, if your device tells us, or (in Japan) if you chose an age band under 20 at checkout. From then on she avoids romance and anything sexual, reminds you about the AI more often (every hour) and suggests taking breaks. Lounges, "last seen" and chat with the other club are switched off on these accounts too.

What we record

When this happens we record only the time, how it was detected (word rules or the AI), the level (concern or crisis), the country and language, and which chat screen it was — never what you wrote. We keep these records for 400 days so that we can report the number of crisis referrals where the law requires it (California, from July 2027). If you delete your account, the record is no longer linked to you. Server logs contain no user ID and no message text.

Who this applies to

Everything on this page applies to accounts outside Korea and to anyone using the game in a language other than Korean — including a US account playing in Korean. The AI wife is a Pro Contract feature, and the app asks for your permission before your first message is sent to Anthropic.

Questions

Email eggfortoday@gmail.com, or use Settings › Contact us in the game. See also our Terms of Use and Privacy Policy.